Quality Condo Rentals at Crystal Mountain Ski Resort

Policies

 

Reservation Policy

  • We require the first night’s rent as a deposit in advance (Visa, MC, Discover, check)
  • Full payment is charged upon arrival
  • Check-in time is after 4pm. Earlier check-in may be possible for an extra charge.
  • Check out time is 12:00 noon. All keys should be returned to the front desk before 12:00 noon to avoid extra charges. A charge of $250 will be applied to your credit card if all keys are not returned as we will have to re-key the condo for security purposes.
  • Your reservation is for a specified number of guests. Please let us know if your guest number changes.
  • Room prices include free parking for two vehicles. Additional vehicles are $20 (if available).
  • All condominiums are non-smoking and pets are not allowed. A minimum of $200 will be applied if this policy is violated.
  • Renters must be at least 25 years of age and must occupy the condo for the duration of the reservation.

Cancellation Policy

  • We require 10 full days’ notice for cancelation.
  • No Shows and cancelations inside of 10 days of arrival are non-refundable for deposit.
  • Should you need to cancel, we will refund your deposit less a 10% handling fee ($25 minimum) prior to 10 days of your arrival.
  • Holiday period (Christmas, New Year's, MLK, President's Day, etc.) cancellations will forfeit your entire deposit.
  • We are not responsible for power outages or the weather challenges of living in the mountains or visiting Crystal Mountain Resort. However, we will do everything possible to minimize guests inconvenience due to unforeseen circumstances.

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